pbs88 Privacy Policy

1. Introduction and Scope

pbs88 is a trusted online gaming and sports betting platform in Bangladesh. We place the highest importance on the privacy of our users. This policy applies to our website, mobile application, and all digital services.

"Personal information" as described in this policy means any information that can identify or is likely to identify an individual. pbs88 collects only the amount of information necessary for providing services and legitimate business purposes.

By registering on our platform or using our services, you confirm that you are 21 years of age or older and that you agree to this privacy policy.

2. Information We Collect

pbs88 may collect the following types of information:

2.1 Information Provided Directly

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID card or passport number (for identity verification)
• Residential address
• Financial information — bKash number, Nagad number, Rocket, Upay, or bank account details
• Chosen username and password (stored in encrypted form)

2.2 Automatically Collected Information

• IP address and device identification information
• Browser type and operating system
• Platform usage patterns and navigation logs
• Login time and location data
• Information obtained from cookies and similar tracking technologies

2.3 Transaction-Related Information

• Deposit and withdrawal records
• Gaming history and betting activity
• Details of bonus and promotion usage

3. Purpose of Using Information

pbs88 uses collected information for the following purposes:

• Account Management: Ensuring registration, identity verification, and account security.
• Financial Transactions: Processing deposits, withdrawals, and payments.
• Customer Support: Providing assistance via 24/7 live chat support in Bengali and by email.
• Security and Fraud Prevention: Detecting suspicious activity and maintaining platform security.
• Responsible Gaming: Identifying excessive gaming patterns and providing necessary support.
• Service Improvement: Analyzing user experience to improve the platform.
• Legal Compliance: Complying with applicable laws and regulations.
• Communication: Sending important account-related notices, updates, and offers.

4. Sharing Information with Third Parties

pbs88 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and associated banking institutions. These institutions operate under their own privacy policies.

4.2 Technology Service Providers

Technology service providers that assist in operating our platform work under strict confidentiality agreements and may use data only for specified purposes.

4.3 Legal Reasons

We may be required to provide information pursuant to a court order or a valid request from a legal authority. In such cases, you will be notified to the extent possible.

5. Data Protection and Security Measures

pbs88 uses industry-standard security technologies and practices to protect your information. Key security measures we have in place:

• SSL/TLS Encryption: All data transfers between you and our servers are conducted through encrypted channels.
• Password Hashing: Your password is never stored directly — it is secured using advanced cryptographic hashing methods.
• Access Controls: Only authorized personnel may access personal information, and only when necessary.
• Security Reviews: Regular system audits and vulnerability assessments are conducted.
• Data Backups: Secure backups of data are regularly maintained.

While we make every effort to protect your information, complete security on the internet cannot be guaranteed. We therefore also encourage users to use strong passwords and remain vigilant in protecting their own accounts.

6. Cookies and Similar Technologies

The pbs88 website uses cookies and similar tracking technologies. These technologies help us improve our service quality and personalize the user experience.

6.1 Types of Cookies

• Essential Cookies: Essential for the core functionality of the platform. These cannot be disabled.
• Functional Cookies: Remember your preferences and settings, such as language selection.
• Analytics Cookies: Help us understand site usage patterns and improve our services.

6.2 Cookie Controls

You can disable cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

7. Data Retention Period

pbs88 retains personal information only for as long as necessary. We consider the following factors when determining retention periods:

• All necessary information is retained for as long as the account remains active.
• Even after an account is closed, certain information may be retained for a defined period to meet legal and regulatory requirements.
• Financial transaction records are retained in accordance with applicable regulations.
• Once the retention period expires, data is securely deleted or anonymized.

8. User Rights

Every user registered on the pbs88 platform has the following rights:

• Right to Know: If you wish to know what information we hold about you, please contact us.
• Right to Correction: If there is any error in your information, you may request that it be corrected.
• Right to Deletion: In certain circumstances you may request that your information be deleted — however, this may not apply where legal obligations exist.
• Right to Restrict Processing: In certain cases you may request that the processing of your information be restricted.
• Opt Out of Marketing Communications: You may request at any time that promotional emails or notifications be stopped.

To exercise these rights, contact our support team directly.

9. Protection of Minors

pbs88 strictly follows an age verification policy. Our platform is intended only for individuals aged 21 or older. We do not knowingly collect personal information from any minor.

If we become aware that information from a minor has been collected inadvertently, we will immediately delete that information and close the associated account. If you believe a minor is using our platform, please let us know.

10. International Data Transfers

Our servers and technology infrastructure may be located in various countries. Even if your information is processed outside Bangladesh, we ensure that the protection standards described in this privacy policy are maintained in every case. Appropriate data processing agreements are in place with any third-party organizations that process data.

11. Policy Changes and Updates

pbs88 may update this privacy policy as needed. For significant changes, we will:

• Display a notice on the platform.
• Notify registered users by email.
• Update the "Last Updated" date at the top of the policy.

Continued use of the platform after changes are made will be considered acceptance of the updated policy.

12. Contact and Complaints

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:

We are always committed to resolving your complaints. If you do not receive a satisfactory resolution after contacting us, you have the right to file a complaint with the relevant authority.

Related Policies

Please also read the following pages to get a full picture of our services:

• Terms and Conditions — overall terms of service
• Responsible Gaming — guidelines for safe gaming
• FAQ — answers to common questions
• About Us — learn more about pbs88